The Power of your People on Your Exhibition Stand

People advocacy—leveraging your team's passion, expertise, and personal connections—can transform your booth from a simple display into a dynamic, engaging, and memorable experience for visitors.

Here’s why people advocacy is crucial at your trade show booth and how you can effectively harness it.

Why People Advocacy is Crucial

1. Personal Connection Builds Brand Trust

 Trade shows offer a unique opportunity to make personal connections with attendees. When your staff can advocate for your products or services with genuine enthusiasm and deep knowledge, it not only enhances the booth experience but also builds trust. Visitors are more likely to remember and favour companies that provide a personal touch.

2. Enhances Customer Experience

Well-informed and passionate employees can tailor the visitor experience, addressing specific needs and questions in real time. This level of interaction can significantly enhance customer satisfaction and increase the likelihood of a great lead enquiry.

3. Differentiates Your Brand

In a sea of competitors, a stand staffed by advocates who are both knowledgeable and genuinely excited about what they're presenting can set your brand apart. This human element can be the difference between a forgettable encounter and a lasting impression.

4. Encourages Engagement and Retention

Engaging stand staff encourage visitors to linger and explore what your company has to offer. The more time visitors spend at your booth, the longer the dwell time, the better your chances of forming a connection that could lead to future business and referrals.

Tips for Maximising People Advocacy on your Stand

1. Choose the Right Team

 Select staff members who are not only knowledgeable about your products but are also charismatic and genuinely enthusiastic about their work. These individuals should have good interpersonal skills and be comfortable initiating conversations with strangers.

2. Train Your Team Effectively

Prior to the trade show, conduct training sessions to ensure that all team members are on the same page regarding product details, the goals of the event, and the key messages to communicate. Equip them with FAQs, product sheets, and any other material that will boost their confidence and effectiveness.

3. Set Clear Objectives

 Define what success looks like for your presence at the trade show. Whether it’s generating leads, closing sales, or increasing brand awareness, make sure your team knows what the goals are and how they personally contribute to achieving them.

4. Encourage Storytelling

Encourage your team to share personal stories or client success stories related to your products or services. Storytelling is a powerful way to make complex products relatable and to demonstrate the impact of your solutions in a real-world context.

5. Provide Incentives

 Motivate your team with incentives for gathering leads, making sales, or achieving other specific goals. Recognition and rewards not only boost morale but also drive performance.

6. Gather Feedback

 After the trade show, gather feedback from your team on what worked and what didn’t. This will help you refine your approach for future events and further empower your advocates.

7. Follow Up

 Equip your team with the tools and support they need to follow up with contacts post-show. Timely follow-up can cement the relationships they begin at the event.

People advocacy on your trade show stand goes beyond mere staffing—it's about empowering your team to act as ambassadors for your brand. By focusing on personal interactions and genuine conversations, you can transform your trade show strategy and achieve meaningful engagement that resonates long after the event ends. In the competitive arena of trade shows, remember that the most impactful booth isn’t necessarily the one with the flashiest displays, but rather the one that makes a true human connection with its visitors.

If you would like to discuss your strategic presence and people advocacy contact suzanne@oaken.design